Client Agreement
This agreement is between Melani Schweder of A Brighter Wild ("Coach") and __________________ ("Client").
The Coach agrees to provide wellness and coaching services to the Client focused on:
____________________________________________
(topics, goals, or intended outcomes of the coaching relationship).
This agreement outlines the scope of services, responsibilities, and policies that help create a respectful, supportive container for our work together.
By signing this agreement, the Client acknowledges that they have read, understood, and agreed to the terms described below.
Why This Agreement Matters
This agreement is intended to create a clear, respectful container for our work together. Clarity around expectations, roles, and policies helps protect the time, energy, and trust that support a meaningful coaching relationship.
Consistency, reliability, and mutual understanding are important foundations for personal growth and nervous system safety. By outlining these guidelines in advance, both Coach and Client can focus fully on the coaching process, knowing that practical details such as scheduling, communication, and responsibilities are clearly understood.
These policies are not meant to feel restrictive, but rather to support a coaching environment that is stable, supportive, and sustainable for both of us.
Description of Services
Wellness Coaching
Coaching is a collaborative partnership between Coach and Client. It is a creative and thought-provoking process designed to support the Client in deepening awareness, exploring new perspectives, and cultivating greater physical, emotional, mental, and spiritual wellbeing.
Coaching may include education, reflection, lifestyle guidance, mindfulness practices, nervous system regulation tools, and goal-oriented conversations designed to support personal growth and wellbeing.
Coaching is not therapy, counseling, medical care, or mental health treatment.
Energy Healing
Energy sessions offered by the Coach typically combine Reiki energy healing with intuitive guidance.
Reiki is a gentle energetic practice intended to support relaxation, balance, and overall wellbeing by channeling supportive energy to the Client. During these sessions, the Coach may also share intuitive insights or impressions intended to support reflection, emotional awareness, and personal growth.
These sessions may include:
• Reiki energy healing
• intuitive reflections or insights
• energetic awareness practices
• guidance intended to support personal clarity and transformation
Energy and intuitive sessions are complementary wellness practices and are intended to support personal insight and relaxation.
These services are not predictive, diagnostic, medical, psychological, legal, or financial advice, and should not replace professional care from licensed providers.
Clients are encouraged to interpret intuitive insights as personal reflection tools rather than objective facts or directives.
Participation in these sessions is voluntary, and the Client assumes full responsibility for how they choose to interpret or apply any insights shared.
Important Disclaimer
The Client understands and agrees that all services provided by the Coach are intended for educational, supportive, and personal development purposes only.
The services provided are not medical care, psychotherapy, mental health treatment, or licensed healthcare services.
The Coach does not diagnose, treat, cure, or prevent any disease or psychological condition.
The Client agrees to seek appropriate care from qualified medical, mental health, legal, or other professionals when needed.
Participation in coaching, Reiki, or intuitive sessions is voluntary, and the Client assumes full responsibility for their participation and any decisions made as a result of the coaching relationship.
Client and Coach Responsibilities
Coach Responsibilities
The Coach agrees to:
• Maintain professional integrity and ethical standards
• Provide services with care, respect, and professionalism
• Offer guidance, tools, and supportive reflection during sessions
The Coach does not guarantee specific results or outcomes.
Client Responsibilities
The Client acknowledges that they are fully responsible for their own wellbeing, decisions, actions, and results.
The Client understands and agrees that:
• Coaching is not therapy or medical treatment
• The Coach is not responsible for the Client’s personal decisions or actions
• The Client remains responsible for implementing any changes discussed in coaching sessions
The Client agrees to:
• communicate honestly
• remain open to feedback and new perspectives
• actively participate in scheduled sessions
Sessions
Coaching sessions typically last 30–60 minutes and are scheduled as needed by the client, depending on the agreement between Coach and Client.
Sessions may be conducted by phone or video conferencing platforms such as Google Meet or WhatsApp.
If the Client is located outside the United States, the Client agrees to use such platforms and ensure access to reliable internet service.
The Coach will initiate scheduled sessions and provide appropriate meeting links or contact details.
Communication Between Sessions
Coaching sessions are designed to provide the primary space for discussion, reflection, and support.
Ongoing communication between sessions is not included as a regular part of coaching services. However, the Client is welcome to send occasional check-in updates or brief questions via email if needed.
The Coach may provide brief responses, encouragement, or clarification when appropriate. More in-depth conversations, problem-solving, or coaching support will generally be reserved for scheduled sessions.
The Coach typically responds to email messages within 48 hours, excluding weekends, holidays, or periods when the Coach has communicated they are unavailable.
This boundary helps ensure that coaching sessions remain the primary container for meaningful exploration while still allowing for reasonable support between meetings when needed.
Fees and Payment
Fees for services will be discussed and agreed upon prior to the start of coaching.
Payment must be submitted before scheduled sessions unless otherwise agreed.
Payments may be made through platforms including PayPal, Stripe, Square, Zelle, Venmo, or through the Coach’s scheduling system (Acuity).
If payment is not received prior to a scheduled session, the Coach reserves the right to reschedule or cancel the session.
Coaching fees do not include additional materials, supplements, programs, or services that may be recommended.
Late Arrival & Cancellation Policy
I deeply value our time together and aim to create a container that feels supportive, consistent, and respectful for both of us.
Session Start Time & Late Arrivals
Sessions begin and end at the scheduled time.
If the Client arrives late, the session will still end at the originally scheduled time. If the Client is more than 15 minutes late, the session may be considered a missed session and will be charged in full.
Cancellations & Rescheduling
The Client agrees to provide at least 24 hours’ notice if they need to cancel or reschedule a session.
• 24+ hours notice: no fee
• Same-day cancellations or no-shows: full session fee applies
For prepaid packages, missed or late-canceled sessions will be deducted from the package.
Emergencies
In cases of sudden illness or genuine emergencies, the Coach may offer flexibility on a case-by-case basis.
Technology Issues
If technical difficulties occur during a virtual session, both parties will attempt to reconnect. If reconnection is not possible within 15 minutes, the session may be rescheduled without penalty.
Confidentiality
All information shared during coaching sessions will be treated with respect and discretion. However, coaching relationships are not considered legally confidential in the same way as medical or legal services.
The Coach agrees not to disclose the Client’s information without permission except:
• when required by law
• when disclosure is necessary to prevent harm
• when discussing coaching cases anonymously for professional consultation or supervision
The Coach will not use the Client’s name or identifying information without written consent.
Termination of Services
Either the Coach or the Client may terminate the coaching relationship at any time. The Client remains responsible for payment for any sessions already completed or scheduled within the cancellation window. Unused prepaid sessions may be handled according to the terms of the purchased coaching package.
Limited Liability
To the fullest extent permitted by law, the Coach shall not be liable for any indirect, incidental, or consequential damages arising from participation in coaching services.
The Client agrees that the Coach’s total liability for any claim related to services provided under this agreement shall not exceed the total amount paid by the Client for services.
The Client understands that coaching outcomes vary and no specific results are guaranteed.
Governing Law
This agreement shall be governed and interpreted according to the laws of the State of Oregon, without regard to conflict of law principles.
Entire Agreement
This document represents the entire agreement between the Coach and Client and supersedes any prior discussions or agreements.
Any modifications must be made in writing and agreed upon by both parties.
This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.
Agreement and Signature
By signing below, the Client acknowledges that they have read, understood, and agree to the terms of this agreement.
The Client understands that digital signatures are valid and legally binding.
Coach Name: Melani Schweder
Coach signature:
